Email communications are an expected part of daily communication. If you are able to deal professionally with email you have a competitive edge. Finding the time to respond to variety of questions and weed through the spam can be a challenge. Infinity Contact offers a cost effective, time saving approach to dealing with this dilemma. We have the capability to offer real time responses to your email.
Agents are trained to manage Email and Web-Form based communication. We deliver a quick personalized response to each inquiry with proper email etiquette that reflects attention to detail. Whether we are providing information about products or trouble shooting a technical issue our agents convey to your customer that we are there to assist and let them know their communication is not being dumped into cyberspace. Infinity Contact can formulate content rich responses based on your specifications.